Forever Grateful we Found this Haven

“When mom died a few years ago, dad quickly decided he did not want to stay in the house. We began searching for an independent living venue that would work for him. We visited a couple and quickly knew they weren’t the one. When we went to Lake St. Charles, we immediately felt the difference. The people who work here are very kind, gracious and helpful. That includes all departments, from housekeeping to maintenance to the dining room personnel, etc. Whenever we have had difficulty, of any kind, we have received help. Dad has poor eyesight. Sometimes he gets his t.v. remote out of whack from hitting the wrong buttons and maintenance will come and straighten it out for him without any attitude or shaming. When we have had phone trouble, they check that out for him. And the list goes on. Recently, dad had a fall and broke his hip. Lake St. Charles got the ambulance to take him to the hospital. In walking through the process of hospitalization, surgery, rehab, and acclimating back to his independent living apartment, Lake St. Charles was proactive on dad’s behalf. Any difficulty that came up, they helped us find a solution. They offer services that helped dad get back on his own and continue to live independently. The peace of mind I have, with dad living at Lake St. Charles, is priceless. I know that if a need arises, I can call and get whatever help we need. I feel that dad is well cared for and looked after by people who genuinely care. We will be forever grateful that we found this haven.”