Frequently Asked Questions
Is transportation available to personal doctor appointments and/or family events? We provide safe transportation to special events outside the community and scheduled shopping trips.
Does NHC Place participate in the Medicaid Program? No, NHC Place Sumner accepts private funds only. However, Veterans and surviving spouses may qualify for some financial assistance through the VA. To find out more call 1-877-222-8387 or visit www.va.gov/healtheligibility. We also accept Long Term Care Insurance for those who have coverage.
Does NHC Place Sumner allow pets? No, however pets are allowed to visit if their vaccinations are up to date and on record with us. The animal also must remain on leash.
What can be added or changed in the apartments to make them feel home-like? Blinds, light fixtures, cabinetry and flooring are the only items that cannot be changed in the apartments. Residents are encouraged to bring furniture and other items from home to make their apartment as home like as possible. We ask that the arrangement and amount of furniture be done so that there are no tripping hazards. Small appliances like a coffee makers or microwave must be approved by the Plant Operations Manager.
How often are the apartments cleaned? Housekeeping cleans apartments thoroughly once a week. Trash is removed and clean linens provided daily. Spot cleaning will be done as needed.
Is internet access available to the residents of NHC Place Sumner? Yes, wireless internet can be accessed throughout the community at no additional cost.
What utilities are provided? All utilities including Comcast Cable TV and telephone service are available at no additional cost.
How long can I stay in an Assisted Living Facility before moving to a Nursing Home?
Assisted Living regulations state that a resident of an assisted living facility must be able to perform one Activity of Daily Living (bathing, dressing, feeding) and not need the services of a licensed nurse in order to remain in an assisted living facility. This being said, residents are evaluated on a case-by-case basis. At NHC Place Sumner, we believe that open communication is vital to the care of our residents. We will always notify our families about any change in condition and do everything we can to extend the time that our residents can stay in their “home”.